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L. G.
Sicklinghall, United Kingdom
08 Apr, 2023 |
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| Furnishings and Equipment: |
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8.00 |
| Location: |
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10.00 |
| Cleanliness: |
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10.00 |
| Overall Service from Country Cottage Holiday: |
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10.00 |
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We love staying in these cottages. The location is magical and sufficiently near two villages for supplies. We very much appreciated the efficient but relaxed method of booking. Country Cottage Holidays provided all the information we needed and are flexible and helpful. Thank you. |
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I was wondering where the outside furniture was that we had enjoyed last time, but as soon as the sun shone, the furniture appeared - thank you. |
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J. G.
Newcastle Under Lyme, United Kingdom
29 Oct, 2022 |
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| Furnishings and Equipment: |
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8.00 |
| Location: |
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10.00 |
| Cleanliness: |
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10.00 |
| Overall Service from Country Cottage Holiday: |
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8.00 |
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Beautiful scenery. Plenty of wild life. Peaceful location. Clean, well maintained cottage. |
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Stunned that the’welcome pack’ was a pack of biscuits!!? On our many previous visits we have at least been able to make a cup of tea on arrival …… much needed after an 8 hour journey. I appreciate that times are hard but other friends of ours who have stayed in self catered cottages still had a decent welcome pack….. even a bottle of wine in some cases. Also, couldn’t understand why the bread bin had disappeared and there were no waste bins in the bedrooms??? |
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J. M.
, United Kingdom
01 Oct, 2022 |
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| Furnishings and Equipment: |
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6.00 |
| Location: |
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9.00 |
| Cleanliness: |
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7.00 |
| Overall Service from Country Cottage Holiday: |
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8.00 |
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Great location.
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Poor housekeeping.
No duvet cover or pillowcases on double bed.
No tea towels.
No oven gloves.
No kitchen scissors.
No kitchen foil or clingfilm.
Suggest a pint of milk is left in fridge. |
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S. M.
Howsham, United Kingdom
24 Sep, 2022 |
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| Furnishings and Equipment: |
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9.00 |
| Location: |
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10.00 |
| Cleanliness: |
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9.00 |
| Overall Service from Country Cottage Holiday: |
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10.00 |
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We've been clients for 6/7 years, going twice a year. It's mostly for the location and the spectacular views, no other place relaxes me like Bay Farm does. Gillian and team do their best in a short turn-around slot and she's always on hand if needed. |
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I do feel Roebuck is looking a but jaded and needs a refresh such as the kitchen plus curtains etc. I note the excessive price increase from 2023 and feel this may be a mistake: huge recession looming and the cost of living going up (for no apparent reason!) may mean less custom. Folk just can't afford those rates. Plus I'm sure John Guthrie doesn't need the dosh....looking at The Times rich list! Perhaps introduce a loyalty card for regulars and offer discounts. Hope this is noted. Thanks |
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J. P.
, United Kingdom
13 Aug, 2022 |
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| Furnishings and Equipment: |
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10.00 |
| Location: |
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10.00 |
| Cleanliness: |
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10.00 |
| Overall Service from Country Cottage Holiday: |
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10.00 |
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Wonderful setting.Spacious comfortable and clean. Very well equipped ,thank you |
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Wi-Fi code stuck on telephone is wrong it needs to be in lower case. We spent ages trying to log on! Eventually neighbours told us.It is correct in guestbook but we didn’t see that when we first arrived.
Recycling instructions contradictory on wall and in guest book
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J. D.
Silcoates Park, United Kingdom
16 Jul, 2022 |
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| Furnishings and Equipment: |
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10.00 |
| Location: |
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10.00 |
| Cleanliness: |
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10.00 |
| Overall Service from Country Cottage Holiday: |
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10.00 |
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Cant praise this cottage and location enough, lost count of the number of holidays weve had there. |
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Met Gillian at long last and she explained that there were plans to upgrade the kitchen and some of the bedroom fittings, i feel this would enhance the cottage even more. |
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H. S.
, United Kingdom
04 Jun, 2022 |
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| Furnishings and Equipment: |
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9.00 |
| Location: |
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10.00 |
| Cleanliness: |
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10.00 |
| Overall Service from Country Cottage Holiday: |
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10.00 |
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The cottage Ian’s its peaceful location is perfect. |
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Love the cottage. Not sure if the iron works. We couldn’t use it. Toilet fan repaired very promptly. |
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L. S.
Poole, United Kingdom
27 Nov, 2021 |
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| Furnishings and Equipment: |
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10.00 |
| Location: |
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10.00 |
| Cleanliness: |
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8.00 |
| Overall Service from Country Cottage Holiday: |
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10.00 |
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The cottage was spacious, and cosy. The cottage is in an area that makes you feel at one with nature. Everyone was so helpful, everyone should be able to stay at a place like Roebuck, it has great healing properties, we feel rejuvenated and mended. |
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We did find it a little invasive with the neighbouring guests walking past the front of Roebuck, some guests did not use the rear entry. The view is what was important to us, so we did not want to keep the curtains closed. We were also unaware that there would be any shooting parties on the estate, it would not have deterred us from coming, but it would be nice to have some awareness of this at the time of booking. |
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S. B.
, Netherlands
23 Oct, 2021 |
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| Furnishings and Equipment: |
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9.00 |
| Location: |
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10.00 |
| Cleanliness: |
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9.00 |
| Overall Service from Country Cottage Holiday: |
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10.00 |
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We have been here several times and every time we arrive we are again astonished about the location. The most beautiful spot on earth. The cottage feels as home, and the service is perfect. |
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It is not meant as a complaint but there is one item we miss and that is an extracter hood. We like to cook our own meals and after cooking we have to open all windows to get rid of the smell of cooking. |
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C. S.
, United Kingdom
02 Oct, 2021 |
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| Furnishings and Equipment: |
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8.00 |
| Location: |
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10.00 |
| Cleanliness: |
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8.00 |
| Overall Service from Country Cottage Holiday: |
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9.00 |
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We have had a lovely relaxing break at Roebuck Cottage as usual and enjoyed everything very much.
Our one concern, now that we have an electric vehicle (EV) was, we had to plan days out very carefully. There are no public Charge Points (CP)within the Black Isle. Those shown on www.zapmap.com are at certain Hotels and for use by their own residents only, or in some cases by “Tesla” vehicle models only.
We chose to plan our routes around the C P at Dingwall 10 miles from the cottage. We are very familiar with the area. A typical outing to Strathconon would be 10 miles to Dingwall (CP) + mileage to destination + return mileage to (CP) +10 miles to cottage ensuring enough power remains to begin again next day. The point being, that you would be unlikely to find a suitable CP in a remote glen. All this very unlike driving in the central belt of Scotland.
This said, it worked for us. We found the Dingwall CP to be in good working order, not always the case with charge points, and also, we were lucky not having to queue. We were able to go for a walk, shop or have coffee or a meal while the car was charging.
The good points were that our fuel costs were much lower and we helped the climate. Next time there may be more charge points available. I hope these observations are helpful to other EV drivers and that they enjoy their holiday in the Highlands.
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Provide at a reasonable cost, some form of EV charging. |
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