Please note the following is only information, NOT recommendation.  We do try and keep up to date but please do your own research first - you know how fast things can change / close.  Thank you!

Fortrose Golf Club

This James Braid designed links has been acclaimed by golf writers as a gem of a course and perhaps the brightest jewel in the Highlands golfing crown. Small deceptive greens and strategically placed bunkers, as well as sea alongside eight holes and gorse waiting to devour the wayward shot inland, all add up to a greater golfing experience than many a longer course. This private club, established in 1888, gives a warm welcome to visitors in the knowledge that they will almost certainly wish to come back. www.fortrosegolfclub.co.uk

Black Isle Brewery

Rediscovers the brewing tradition. Some remnants of brewing were discovered during renovations of Old Allangrange. This fine 18th century house lies in one of the first areas to be cultivated on the Black Isle, and many of the place names in the area are derived from the Gaelic language, thus Allangrange, or Allann-Chrain, translates as 'a fertile field of corn'. www.blackislebrewery.com

Black Isle Quad Biking

Is aimed towards off-road family adventures, all types of group outings including work, stag & hen parties and also more challenging technical rides for the more experienced. www.blackislequadbiking.moonfruit.com

Castles and Museums

Inverness Museum and Art Gallery

Re-opened in January 2007, after a major refurbishment. It collects and displays objects, images and memories relating to the Highlands. Come and visit us to explore exciting stories from the past and learn about the people, environment and traditions of the Highlands. The Art Gallery hosts an exciting programme of fine art and craft exhibitions. Tel +44 (0)1463 237114 www.inverness.highland.museum

Groam House Museum

Is an outstanding Pictish Centre for Ross & Cromarty. It includes a collection by George Bain, who is still usually referred to as the Father of modern Celtic Design. www.groamhouse.org.uk

Hugh Miller's Cottage

Is the 17th century birthplace of Hugh Miller, stonemason, geologist, author, journalist and editor, whose life was cut tragically short at the age of 54. www.hughmiller.org

Cromarty Gallery

Picture framing, Highland crafts, second hand goods, teas and coffees. The Cromarty Gallery runs annual art exhibitions showing works by contemporary Highland and local artists. There are regular changing exhibits throughout the year. The gallery actively promotes new emerging artists, offering them the opportunity to exhibit and promote their work both to local national and international visitors. Tel 01381 600816

Walks

Avoch - Fortrose - Chanonry Point, 7 miles. Dolphins and seals both may be seen on this family walk.

Fortrose - Swallow Den - Rosemarkie, 1.86 miles. A short scenic, circular walk.

Drumderfit Hill Walk, 3.11 miles. A delightful, little-known walk, which takes you up to one of the many Iron Age forts in the area.

Fairy Glen, 1.24 miles. A popular walk exploring a wooded gorge and reaching two attractive waterfalls.

All walks can be found on www.walkingworld.com

Theatre & Cinemas

VUE, Inverness Retail & Business Park, Eastfield Way, Inverness IV2 7GD. Tel 08712 240240

Eden Court, Bishops Road, Inverness, IV3 5SA. Tel 01463 234234 www.eden-court.co.uk

Dining/Public Houses

Sutor Creek - 21 Bank Street, Cromarty, Telephone 01381 600855, www.sutorcreek.co.uk

Eilean Dubh Restaurant - 18 High Street, Fortrose, Tel 01381 620690, www.eilean-dubh.com

The Anderson Restaurant - Union Street, Fortrose, IV10 8TD, Tel 01381 620 236, www.theanderson.co.uk

Rocpool Restaurant - 1 Ness Walk, Inverness, IV3 5NE, Tel 0 1463 717274, www.rocpoolrestaurant.com

The Mustard Seed - 16 Fraser Street, Inverness, Tel 01463 220 220 www.themustardseedrestaurant.co.uk

Crofters Bistro - 11 Marine Terrace, Rosemarkie, Fortrose IV10 8UL, Tel 01381 620 844 www.croftersbistro.co.uk

McGinty's Fish and Chip Shop - 38 High Street, Fortrose, Ross-Shire IV10 8SU, Tel 01381 622 333

Shopping

Inverness City

A trip to the historic, Gaelic city of Inverness with its culture, shops and excellent restaurants is highly recommended during your stay, where you can indulge in 'the craic' with the locals (Gaelic for chat and lighthearted conversation) - only 25 minutes' drive from Rosehaugh and Bay Farm.

Birds & Wildlife

Black Isle Wildlife & Country Park

If you are interested in animals and birds or just countryside, you will enjoy a visit to this quiet corner of the Black Isle, an ideal place for all the family. Come and feed the friendly ducks, geese and swans on the many ponds. Make contact with our friendly goats and stroke the cuddly rabbits. See the pot-bellied pigs, rare sheep and cattle. A tearoom and giftshop are available or you can enjoy a picnic in the play area set aside for children. Wheelchair access. The Croft, Drumsmittal, North Kessock, IV1 1XF Tel 01463 731656

Munlochy

Is a small village on the B9161, to the west of Avoch. It sits at the head of a deep bay, at the mouth of which is Ormond Hill to the east, and Craigiehowe to the west. Both of these are rounded hills with dense woodland, though Craigiehowe has a more rugged coastline where there are several interesting caves. At the head of the bay, the ruins of an ancient tide-mill can be seen. Munlochy Bay is perhaps most well-known for birdwatching with its extensive sand and mud flats, and its areas of salt flats, it is a haven for a huge variety of wading birds, ducks and migratory birds. It has been identified as a site of special scientific interest, and its importance is marked by the presence of an R.S.P.B. office in the village.

EcoVentures

Experience the thrill aboard our custom built RIB (Rigid Inflatable Boat) and share firsthand the unique scenery, wildlife and history of our area. The surrounding waters are home to a variety of wildlife, the most famous being the resident colony of Bottlenose dolphins. www.ecoventures.co.uk

Trout Quest

From our base just off the Black Isle we are ideally situated to provide custom guided fly fishing excursions for individuals and small groups of anglers. www.troutquest.com

Please note the following is only information, NOT recommendation.  We do try and keep up to date but please do your own research first - you know how fast things can change / close.  Thank you!

Alpamare Scarborough

A new Waterpark in Scarborough! Some amazing fun stuff on offer: stunning Infinity pool, wave pool, warm outdoor garden pool, Splash and Play area, exhilarating state-of-the-art long water rides, landscaped gardens, and Alpine-style wellness centre and spa. Open 365 days a year - at North Bay, 28 Burniston Road, Scarborough YO12 6PH. Tel: 01723 861431. http://www.alpamare.co.uk/

Dalby Forest

Has many events organised throughout the year and is renowned for its cycle tracks or for something different try Go-Ape a tree-top adventure course or simply take a leisurely stroll through the scenic forest. www.forestry.gov.uk

Ganton Golf Course

Is one of the country's top championship golf courses and all visitors need to make a booking prior to their visit 01944 - 710329. www.gantongolfclub.com

North Bay Miniature Railway

Opened in 1931, the Miniature Railway is one of the few railways in the country not to be nationalised. Situated in the Northstead Manor Gardens, Scarborough this 20" gauge railway is 7/8's of a mile long with all the features of a full sized railway. www.nbr.org.uk

North Cliff Golf Club

Is situated 2 miles north of Scarborough, on the coastal road to Whitby. Although mainly a parkland course, it does have a cliff top start and finish. Stunning views of both the North Bay and Castle make this James Braid designed course both a delight and a challenge to play at any time of the year. www.ncgc.co.uk

North York Moors National Park

Many events organised throughout the year as well as moorland, woodland and coast to explore. www.visitnorthyorkshiremoors.co.uk

North Yorkshire Water Park

Part of the family owned Dawnay Estate, the Water Park is situated in the woodland setting of Wykeham Lakes with beautiful views of the surrounding countryside. Jump in and experience the wide variety of watersports or explore the lake on a pedalo or mini port! Just off the A170, only 6 miles from Scarborough and within an hour’s drive of York. https://www.northyorkshirewaterpark.co.uk/ 

North Yorkshire Moors Railway

Experience the thrill of a steam locomotive, or the power of a diesel engine on a nostalgic journey through spectacular countryside. https://www.nymr.co.uk/ 

Scarborough Sports Village

Swimming pool, Football Stadium, Gym, Meeting rooms, Bar ... Ashburn Road, off Valley Road, Scarborough YO11 2JW.  Tel: 01723 360262. https://www.everyoneactive.com/centre/scarborough-sports-village/ 

South Cliff Golf Club

Scarborough has eight clifftop holes with super views and the remaining holes in an undulating dales-like setting. The Course remains true to the ideals of its architect Alistair 'Augusta' Mackenzie, there's little rough and few trees and though the greens are generous they are cunningly shaped to provide a challenge. www.scarboroughgolfclub.co.uk

Yorkshire Lavender

Is Yorkshire's Premier Multi Award-Winning Lavender Farm, Lavender Gardens and Specialist Plant Nursery set in a spectacular hillside farm of nearly 60 acres, within the Howardian Hills Area of Outstanding Natural Beauty. www.yorkshirelavender.com

Castles and Museums

Scarborough Castle

Is an ancient and stupendous castle, once the glory, and still the ornament of Scarborough was built in the reign of King Stephen, by William le Gros; Earl of Albemarle and Holderness. The ruins of the castle are situated at the Eastern extremity of the town, on a lofty promontory, elevated more than 300 feet on the southern, and 330 feet on the northern side, above the level of the sea, and commanding the town, harbour and the bay. www.scarboroughcastle.co.uk

Castle Howard

Is one of Britain's finest historic houses and is still home to the Howard family who conceived, designed, and built it over three centuries ago. www.castlehoward.co.uk

Whitby Abbey

Is a ruined monastery sited on Whitby's East Cliff. It was founded in 657 AD by the Saxon King of Northumbria, Oswy (Oswiu) as Streanshalh (Streonshalh). www.whitbyabbey.co.uk

The Rotunda Museum

Described as the finest surviving purpose-built museum of its age in the country, was built in 1828 to a design suggested by William Smith, 'Father of English Geology'. The Rotunda is currently closed for redevelopment and will reopen in Spring 2008 as a museum of geology. www.rotundamuseum.co.uk

Sledmere House

Is the home of Sir Tatton Sykes, 8th Baronet. There has been a Manor House at Sledmere since medieval times. Visitors are welcome to share the peace and quiet of the parkland and woodland walks, to wander through the Rose and Parterre and enjoy the views of the beautiful chapel which is housed in the grounds. www.sledmerehouse.com

Burton Agnes Hall

Is an exquisite Elizabethan house filled with treasures including art, furniture and porcelain collected by the family over five centuries. Lawns and topiary bushes surround the Hall and an award winning walled garden contains a maze, giant games, a jungle garden and more than four thousand plant species. www.burton-agnes.com

Scarborough Art Gallery

An Italianate villa built in the 1840s as part of The Crescent, houses Scarborough's fine art collection. Paintings feature seascapes and views of Scarborough including works by Atkinson Grimshaw, HB Carter, Frank Mason and Ernest Dade. The Gallery also displays works by Lord Leighton, Ivon Hitchens, Matthew Smith, Edward Bawden and Eric Ravilious. The Gallery has a lively temporary exhibition programme that features contemporary work by professional artists. Our programme also includes talks and holiday activities for families. www.scarboroughmuseumstrust.co.uk

Walks

walks can be found on www.walkingworld.com

Theatre & Cinemas

The Stephen Joseph Theatre

Founded in Scarborough by theatrical pioneer Stephen Joseph. The new theatre opened on 30th April 1996 and has two auditoria: The Round, a 404-seat in the round and The McCarthy, a 165-seat endstage/cinema and is the home of local playwright Sir Alan Ayckbourn. The building also contains a restaurant, shop, and full front-of-house and backstage facilities. www.sjt.uk.com Telephone 01723 370541

Scarborough Spa Complex

Located in Scarborough's picturesque South Bay and is one of the most prestigious venues for conferences, exhibitions, entertainment and events on the Yorkshire Coast. www.scarboroughspa.co.uk General Enquires Tel: 01723 376774 Box Office Tel: 01723 357869

Dining/Public Houses

Shopping

Wykeham Village Market every Friday 8am - 1pm at Downe Arms Pub (A170). Telephone (01723) 866600

A Continental Food Market is held periodically in Scarborough town centre.

The market town of Helmsley offers an array of interesting shops.

York Designer Outlet, St. Nicholas Avenue, Fulford, York, YO19 4TA. Telephone: (01904) 682700

Birds & Wildlife

Birds of Prey Conservation Centre

offers a range and variety of methods of interaction with raptors and birds of prey. www.comeflywithme.net

Scarborough Sea Life and Marine Sanctuary

Houses thousands of fascinating sea creatures, as well as a busy and highly successful marine sanctuary for orphaned, sickly and injured seal pups. The introduction of the otter sanctuary has proved an overwhelming success and the sea turtles' convalescence facility has become a firm favourite.www.sealifeeurope.com

Local Festivals

Scarborough International bike week

Is held once a year at Oliver's Mount. Along with the Festival of Speed and Cock o' the North National Motorcycle road races. www.auto66.com

Scarborough Seafest

Is a weekend in July of lively music, seafood and sea-related events of all kinds, with free all-day concert on the west pier at Scarborough. www.seafest.org.uk

Scarborough Jazz Festival

Is held yearly in September www.scarboroughjazzfestival.co.uk

TERMS AND CONDITIONS OF LETTING

The Agreement shall be between Broadland Properties Limited incorporated under the Companies Act and having its Registered Office at 137 Scalby Road, Scarborough, YO12 6TB (hereinafter called the Agent) acting as Agent for the Owner of the holiday cottage to which this letting relates (hereinafter called the Owner) and the party named in the booking form who is responsible to pay the hire charge in full (hereinafter called the Holidaymaker) on the following Terms and Conditions.

The Holidaymaker warrants that the holiday cottage named in the booking form (“the holiday cottage”) is to be used only for the purposes of a holiday as provided in the Housing Act 1988.

The deposit or full payment must be paid within 3 days of the reservation being placed.  Reservations made less than 8 weeks before your arrival date must be paid in full.  The balance must be paid no later than 8 weeks before the commencement of your holiday. If the balance is not received by the due date, then your holiday will be treated as a cancellation.

The Holidaymaker undertakes to maintain and leave the holiday cottage, and its furnishings and fittings, in the same condition as at the date of the commencement of this holiday let, and none of the furnishings and fittings shall be removed from the holiday cottage at any time, and to reimburse the Owner for any damage, breakage, or shortage.  Failing this, cleaning and/or repairs will be carried out on behalf of the Owner and a charge made to the Holidaymaker for this cost.

At the end of the period specified in the booking form, the Holidaymaker undertakes to vacate the holiday cottage without demand.

The Holidaymaker shall ensure that the holiday cottage is securely locked when not occupied during the period of the holiday let.

The Holidaymaker shall not sublet the holiday cottage or any part thereof. 

The number of persons occupying the said holiday cottage shall not exceed the total capacity of the cottage.  We cannot allow extra guests to stay, due to fire risk and insurance cover. We will ask you to leave the premises where over occupancy occurs. This includes additional guests staying within the boundaries of the property, such as in campervans / caravans / tents etc.

The Holidaymaker undertakes to prevent any member of his party from causing a nuisance or disturbance to other residents or occupiers in the neighbourhood. In the event of a problem arising, the Owner and/or its Agent has the right to require the Holidaymaker and his party to leave immediately without reimbursement of any part of the hire charge.

The Holidaymaker will indemnify the Owner and the Agent against any claim which may arise as a result of (a) this holiday letting and/or (b) the Holidaymaker’s occupation and uses of the said cottage and/or (c) the Holidaymaker’s breach of the terms hereof.

The Holidaymaker may bring up to two well-behaved dogs, provided the Owner and/or the Agent is advised of this when the booking is made. The Holidaymaker shall not leave the dog/s alone in the cottage and shall not permit the dog/s on the beds or any of the furniture in the cottage. Otherwise, no pets of any description are allowed in any cottage.

Free WiFi is available but connections cannot always be guaranteed due to remote location of the cottages, and third-party service providers.  WiFi is subject to a fair usage policy, which allows for internet browsing, social networking and emailing. Downloading of games and films or the watching of streamed TV may result in the fair usage allowance being exceeded.

The Owner is not responsible for any weather condition or acts of nature that may impact services to the cottage delivered by third party service providers and no refunds will be made.  The Owner shall not forfeit the rental amount if you cannot get to, or stay in, the property due to any weather conditions or acts of nature. Holiday / travel insurance is strongly recommended.  The Owner is not responsible for amenities delivered by third party service providers.

Cancellation policy: The Holidaymaker is liable for the total hire charge unless written notice of the intention to cancel the booking is received at least eight weeks prior to the commencement of the holiday. The deposit paid to confirm the booking, and other monies paid, will only be refunded if the Owner is able to re-let the holiday cottage for the period of the holiday let. In the event of re-letting, the Owner will retain the sum of £100 to cover administrative costs and (subject to deduction of that sum) refund to the Holidaymaker the balance of monies received from the Holidaymaker, or the sum received from re-letting whichever sum shall be the lower. Every effort will be made to re-let a cancelled booking, but the Holidaymaker is advised to take out holiday / travel insurance to cover that eventuality.

Any amendments made to the reservation, after the booking has been issued, will incur a £25 administrative charge.

Any complaint or problem relating to the Property should immediately be notified to the Owner or any caretaker or key holder identified in the booking acceptance so that an opportunity is given to rectify the problem or deal with the complaint. No refund will be considered if the Owner has not been given the opportunity to rectify any problem during the booking.

Where more than one person is named on the booking form, the expression ‘the Holidaymaker’ shall include all such persons whose obligations shall be joint and several and (where applicable) words importing the male gender shall include the female and words importing the singular shall include the plural.

The Agent acts as Agent for the Owner(s) specified below:

• Granary Cottage, Hilla Green Farm, Hackness, Scarborough, YO13 0BS - Mr J. Guthrie
• Manor House Farm & Cottage, The Smithy, Troutsdale, Scarborough, YO13 9PS - Mr J. Guthrie
• Primrose Cottage, Sedbergh, LA10 5AQ - Broadland Properties Ltd.
• Rosehaugh Estate Cottages, Avoch, Ross-shire, IV9 8RF - Broadland Properties Ltd.
• Bay Farm Cottages, Munlochy Bay, Avoch, Ross-shire, IV9 8RP - Broadland Properties Ltd.
• Tigh Beag, Conaglen Estate, Ardgour, PH33 7AH - Broadland Properties Ltd.

Short Breaks possible - please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or 01723 373461

Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession.

The processing of personal data is governed by the General Data Protection Regulation (the “GDPR”). The governing body is the Information Commissioner’s Office (the “ICO”).

Country Cottage Holiday are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us and stored. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We keep certain basic information when you visit our website and recognise the importance of keeping that information secure and letting you know what we will do with it.

WHO WE ARE

For the purpose of the “GDPR” the data controller is:

• Country Cottage Holiday a trading division of Broadland Properties Ltd, 137 Scalby Road, Scarborough, YO12 6TB (registration number 483844)

HOW WE PROCESS YOUR DATA

We comply with our obligations under the “GDPR” by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

THE PURPOSE(S) FOR WHICH WE USE YOUR PERSONAL DATA

We use your personal data for the following purposes:

• To enable us to provide a service or fulfil a booking or contract.
• To maintain our own reports, accounts and records
• To make improvements to our products and services

Accommodation Services

We collect and use your personal data to enable us to enter into, administer and manage our contract with you when you book accommodation services with us. This includes using your personal data to administer and manage your booking with us.

CCTV Usage

Please note that in our grounds we may use CCTV and surveillance cameras which capture personal data about visitors to our site. This is for the prevention and detection of crime and for protecting the safety and security of our guests and staff.

Marketing and Promotions

We may invite you to complete surveys or provide us with feedback. You can choose not to take part.

We do not share your information with any other third party for marketing purposes.

HOW LONG DO WE RETAIN YOUR INFORMATION?

We will only retain your personal data for a reasonable period; after you have stopped being an active customer and as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

Information that you provide

• Information that you provide us by filling in forms on our sites or by corresponding with us by telephone, email or otherwise.
• This includes information provided at the time of making a booking, or enquiring about a property, or requesting information on other products and services.
• We may also ask you for information when you report a problem or have a complaint.
• We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
• If you contact us, we may keep a record of that correspondence.
• The information you may give us may include your name, email address, postal address and telephone number and financial and credit card information

INFORMATION WE SHARE WITH OTHER SOURCES

We do not share your information with any third party company or organisation other than those listed below and for the purposes stipulated. Other categories of the recipient of the personal data you provide to us are:

Our insurers where necessary in connection with our insurance cover and provision.

We may pass your personal data to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you that we have agreed to provide.

When we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and in to keep in accordance with the requirements of the “GDPR” and not to use it for their own direct marketing purposes.

We may transfer your personal information to a third party as otherwise permitted by the “GDPR”, for example to our legal advisors or in order to comply with a legal requirement or obligation placed on us by law.

We may transfer CCTV to a third party security organisation (e.g. Police) in respect of any connection with a crime or security issue.

INFORMATION WE RECEIVE FROM OTHER SOURCES

• There are certain third parties with whom we have to work closely (including, for example, business partners, professional advisers, sub-contractors in technical, payment services, advertising networks, analytics providers, search information providers) and we may receive information about you from them.
• If we are doing business with you, we may have to conduct due diligence on you, for example where we are under a legal or regulatory requirement.

We may combine information we receive from other sources with the information you give to us and information we collect about you.

We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

WHERE WE STORE YOUR PERSONAL DATA

We do not store or transfer your personal data outside of the European Union.

Any payment transactions taken via our website or card machines will be encrypted.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

• To ensure that content from our site is presented in the most effective manner for you and for your computer.
• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
• To carry out our obligations arising from any contracts entered into between you and us.
• To allow you to participate in interactive features of our service when you choose to do so.
• To notify you about changes to our service.

AUTOMATED DECISION MAKING AND PROFILING

We do not currently use automated decision-making systems or profiling.

DISCLOSURE OF YOUR PERSONAL INFORMATION

We may disclose your personal information to third parties:

• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

YOUR RIGHTS

Unless subject to an exemption under the “GDPR”, you have the following rights with respect to your personal data:

• The right to request a copy of your personal data which we hold about you;
• The right to request that we correct any personal data if it is found to be inaccurate or out of date;
• The right to request your personal data is erased where it is no longer necessary for us to retain such data;
• The right to withdraw your consent to the processing at any time;
• The right to request that the data controller provide the data subject with his/her personal data and where possible, to transmit that data directly to another data controller (known as the right to data portability);
• The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
• The right to object to the processing of personal data;
• The right to lodge a complaint with the Information Commissioner’s Office.

Further details on these rights, when they apply, how to exercise them and the exemptions and wider rules and requirements that apply to such rights. Please visit the Information Commissioner’s website at ico.org.uk

RAISING CONCERNS

If you are unhappy with how we are using your personal data we would encourage you to raise this concern with our Data Protection Officer.
You have the right to lodge a complaint with the Information Commissioner if you are unhappy with how we are handling our data protection obligations, please visit the Information Commissioner’s website at ico.org.uk

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy. This policy was last updated on 25th May 2018.

GET IN TOUCH

Questions, comments and requests regarding this privacy policy should be addressed This email address is being protected from spambots. You need JavaScript enabled to view it.

CONTACT

Tel: +44 (0)1723 373461
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Thank you for taking the time to look through the Country Cottage Holiday website, if you would like further details please contact:

Alternatively you can use this form to email us directly:

Please note we will keep a note of your email address for our own purposes but will not disclose this to any other party.