Luxury Holiday Cottages

In Idyllic Locations

  • Published in Latest News
  • Published on Wednesday, 20 May 2020
Covid-19 update

We are hoping to welcome our guests back in April 2021


Please note extenuating circumstances policy in the context of Covid-19:

If Coronavirus restrictions prevent you travelling to your booked holiday cottage and/or disallows us from having you stay in our holiday cottage, we will either change your booking to another date or cancel and refund you in full. Please make sure your travel insurance covers cancellations in any other situation.

For Covid-19 updates: www.gov.uk/coronavirus (England) andhttps://www.gov.scot/coronavirus-covid-19/ (Scotland)

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Pre-Arrival Information during the time of Covid-19:

Check-in 5:30pm and Check-out 9:30am

We are doing our best to keep everyone safe during your stay with Country Cottage Holiday, so these times allow for airing, extra cleaning and disinfecting the cottage.

Items you may want to consider bringing with you to your holiday cottage

  • Guest Information folder, Tourist Information leaflets and magazines have been removed from the cottage for your safety, so please do your tourist / holiday research before you travel - or online during your stay.
  • Face masks, disinfectant wipes, disposable gloves and hand sanitiser - useful, especially when you’re out and about.
  • First aid kit - including Paracetamol and a thermometer.
  • Toiletries, including soap/handwash, shower gel, shampoo.
  • Cards and board games, DVDs, books etc. - these have been removed from the cottage for your safety.
  • Laundry detergent - there will be some powder/liquid capsules in the cottage, but you may want to wash some items more frequently, such as face masks.
  • Dishwasher powder/tablets - there will be some in the cottage (note: there is no dishwasher in West Cottage).
  • All your Food and Drink, including cooking oils, condiments, tea, coffee, sugar etc. Unfortunately, we are not able to provide a Welcome Pack at this time.
  • There will be limited crockery and cutlery - but enough for the cottage guest capacity.
  • If you have a baby in your party, please bring your own travel-cot. We can still provide high-chairs, on request.

During your stay

  • Please do not invite additional guests back to the cottage.
  • Use the dishwasher whenever possible during your stay (note: there is no dishwasher in West Cottage).
  • There will be no linen change service.
  • Only emergency/essential maintenance or repairs will be carried out during your stay.

Before you leave

  • Please leave the property in the same condition that you found it.
  • Open as many windows as possible.
  • Remove all food from the cupboards and fridge/freezer before you leave, dispose or take with you.
  • On the day of departure, please strip beds and leave all linen and towels in the laundry bag provided, or on the floor.
  • Please ensure all kitchen equipment has been thoroughly washed with detergent and hot water, in the dishwasher if possible, before you leave.
  • Please make sure you dispose of all rubbish in the appropriate external bins.
  • Return keys to the key safe.

We really appreciate your understanding and cooperation.  If you have any further questions, please do not hesitate to contact us.

Thank you!

Country Cottage Holiday, 137 Scalby Road, Scarborough, YO12 6TB - +44 (0)1723 373461 / (0)7771 894638

This email address is being protected from spambots. You need JavaScript enabled to view it. - www.countrycottageholiday.com