The holidaymaker is liable for the total hire charge unless written notice of the intention to cancel the booking is received at least eight weeks prior to the commencement of the holiday. The deposit paid to confirm the booking, and other monies paid, will only be refunded if the Owner is able to re-let the holiday cottage for the period of the holiday let. In the event of re-letting the Owner will retain the sum of 100GBP to cover administrative costs and (subject to deduction of that sum) refund to the holidaymaker the balance of monies received from the holidaymaker or the sum received from re-letting whichever sum shall be the lower. Every effort will be made to re-let a cancelled booking, but the holidaymaker is advised to take out holiday insurance to cover that eventuality.
Extenuating circumstances policy in the context of Covid-19:
If government imposed Covid-19 restrictions prevent you travelling to your booked holiday cottage and/or disallows us from having you stay in our holiday cottage, we will either change your booking to another date or refund you in full. Please make sure your travel insurance covers cancellations in any other situation.
For Covid-19 updates: www.gov.uk/coronavirus (England) and https://www.gov.scot/coronavirus-covid-19/ (Scotland)